DB collects three types of information: information that Users intentionally provide to DB, information about Users that third parties provide to DB or the Platform to augment or verify that information, and information automatically provided by Users as they interact with the Platform website. Information that can be used to identify, contact, or locate a User is “personally identifiable information.” Automatically provided information that uniquely identifies a device or browser is not personally identifiable information unless it is linked to a particular User.
Users make payments as “Payers.” A Payer who is paying with a credit or debit card must provide the Payer’s name, card number, expiration date, CVV code, country, and zip code. A Payer who is paying with PayPal must provide the applicable PayPal payer information.
Payers may voluntarily provide additional information to DB or the Platform, for example, when seeking customer support or in response to surveys or other inquiries.
Third-Party Provided Information
DB or the Platform may obtain information about Users from third parties, such as identity verification services, credit reporting services, and social networks such as Facebook, or Google. The Platform may provide DB with additional information, such as the User’s transactional history on the Platform.
Automatically Provided Information
DB or the Platform may automatically record certain information about or related to your use of the Services and the Platform that is made available through your computer. Three such technologies are described below.
Cookies: DB or the Platform collects certain information from the User’s browser using small data files called "cookies." For example, DB or the Platform may use session cookies to help recognize a User who visits multiple website pages during the same session, so that the User does not have to enter a password to access each page. Session cookies terminate once the User closes the browser. By default, DB or the Platform also uses persistent cookies to collect, store, and track information. For example, DB or the Platform may use persistent cookies to store the User’s login ID (but not the User’s password) to make it easier for the User to login when the User returns to the website. You can remove or block persistent cookies using the settings in your browser, but this may limit your ability to use our Services.
Clear GIFs and Web Beacons: DB or the Platform may employ a software technology, called clear gifs or web beacons, that helps us better manage content on the DB or Platform website, and in DB or Platform emails, by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a User's computer hard drive, clear gifs are embedded invisibly on Web pages.
Use of Information Obtained by DB
DB uses User information primarily in order to develop, operate, support, maintain, enhance and provide the Services. DB uses Platforms that collect and process User information for payment transactions; to provide receipts and reports; to resolve disputes, collect payment, and troubleshoot problems; to customize, measure, and improve the Services.
DB also uses User information to detect and prevent fraud and other potentially illegal activities.
DB uses User information for our administrative and operational purposes. DB or the Platform may notify you of changes in the Services, or may solicit your feedback, or may conduct market research, or may send you promotional materials. To unsubscribe from promotional emails, click the “unsubscribe” link in the email.
Sharing of Information with Third Parties
Accessing and Updating User Information
You can update or delete certain User information through DB. DB reserves the right to keep copies of User information for backups, analytics, or to fulfill legal obligations.